Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Metro PCS Authorized Dealer Complaint - I just work here! - huawei android
Metro PCS Authorized Dealer Complaint

Metro PCS Authorized Dealer Complaint

ADVERTISEMENT

I just work here! - huawei android


Upon my visit to Metro PCS Authorized Dealer at Main St. and Garden Ridge in Flower Mound, TX, I received an answer that was most disturbing.

1 month after factory warranty expired my phone quit ringing after having the phone for 13 months. I presented the phone to Melony, the Hispanic female behind the desk (btw she never got out from behind the desk to assist and never made eye contact). I asked her to dial my number so she could hear my delemna with the phone, I asked her to put the phone to her ear to hear if the phone went directly to vm. She didn't, I asked her again, with no response, I being disgruntled from the lack of customer service, asked her again to put the phone to her ear to hear if it went to vm. Her response was, "Thats all you had to say"! She fiddled with the computer, then informed me that she restored the original factory settings and that obvisously didn't work. She offered me 3 solutions. 1 she could reset the entire phone that would erase all text messages (That I needed), 2 I could take the phone to corporate store so they could tell what was wrong with phone (with no guarantees), or I could buy a new phone. Completely frustrated with these options, I asked again about the warantee, she said there was "nothing I can do, I just work here" and sent me on my way.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Metro PCS Authorized...
SUBMIT a ticket
for Metro PCS Authorized...
WATCH videos
for Metro PCS Authorized...
More Metro PCS Authorized Dealer Reviews and Complaints MORE reviews and complaints
for Metro PCS Authorized...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Metro PCS Authorized Dealer reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team