Metro PCS Authorized Dealer Complaint

Metro PCS Authorized Dealer Complaint

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Attempting to purchase an iphone


I have 7 metropcs phone numbers that I pay for every month. I have been with this company for many years. I went into store on Roswell road in Marietta Ga on 9/617. My daughter who has a phone line that I am paying for every month has a birthday tomorrow. I went into the store intending to buy a iPhone for her to SURPRISE her for her birthday on 9/7/17. I wanted to pay for the iPhone and then wrap it and give to her the next day. Because it was a surprise I need for her to get it and then have it turned on by calling on 9/7. I btw did this for Christmas for my granddaughters 2016. The bad new is that the person at the store REFUSED to sell me a phone without shutting off her phone and turning on the iPhone. This rendering the SURPRISE mute. He refused. I have 7 lines. Wow Well I left because my daughter needs her phone. She was at work. Guess I will have to take her to another store tomorrow no surprise there and get it. Thank you Metor PCS for that stellar customer service


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