Metro PCS Authorized Dealer Reviews and Complaints

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Metro PCS Authorized Dealer Reviews

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  • Attempting to purchase an iphone



    I have 7 metropcs phone numbers that I pay for every month. I have been with this company for many years. I went into store on Roswell road in Marietta Ga on 9/617. My daughter who has a phone line that I am paying for every month has a birthday tomorrow. I went into the store intending to buy a iPhone for her to SURPRISE her for her birthday on 9/7/17. I wanted to pay for the iPhone and then wrap it and give to her the next day. Because it was a surprise I need for her to get it and then have it turned on by calling on 9/7. I btw did this for Christmas for my granddaughters... More...
    (Mobile Phones)
    Stacye0321's Picture   Stacye0321    0 Comments   Comments
  • I just work here!



    Upon my visit to Metro PCS Authorized Dealer at Main St. and Garden Ridge in Flower Mound, TX, I received an answer that was most disturbing. 1 month after factory warranty expired my phone quit ringing after having the phone for 13 months. I presented the phone to Melony, the Hispanic female behind the desk (btw she never got out from behind the desk to assist and never made eye contact). I asked her to dial my number so she could hear my delemna with the phone, I asked her to put the phone to her ear to hear if the phone went directly to vm. She didn't, I asked her again, with no... More...
    (Mobile Phones)
    jmcnay's Picture   jmcnay    0 Comments   Comments
  • its metro what do you expect??



    i have had metro pcs service for over 3 years and yes I've had issues with it but you have to take in account that this is not a major cell phone company like verizon or att&t as much as everyone wants to say oh i, going to them.. lets be serious who can beat their prices?? you have the option of paying online which saves you the hassle of going in store. Although they always have hispanic staff you have to understand that they deal with both sides of the customer market. so in a sum don't expect to get something that goes above and beyond when service is only $40. Get real. More...
    (Mobile Phones)
    vnez's Picture   vnez    0 Comments   Comments
  • Bad Customer Service and poor resolution to problems



    I recently purchased a Blackberry Curve 8530 from an Authorized Dealer on Whalley Ave, New Haven CT. Since I purchased this phone 2 weeks ago it has not worked completely considering the amount I have paid for it. I have no use of anything related to Blackberry. No Blackberry apps, downloads or anything. This is the sole purpose of making the switch from my current provider was for the blackberry usage. I have been to several locations dealing with different levels of manangement, and considering I am a manager of my own company, I was shockingly suprised to have such a lack of... More...
    (Mobile Phones)
    tbeaudoin's Picture   tbeaudoin    0 Comments   Comments

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